Our Company
Our offer to you, our service, our guarantee, our support.
Welcome to Boronia’s largest floristry gift shop, Adeleine’s Flowers.
We are an Australian family-owned and run business, situated by the foothills of the picturesque Dandenong Ranges in Melbourne’s outer east. We offer a wide choice of flowers and gifts to suit all occasions; for delivery all over Melbourne. We also deliver to country areas, interstate or overseas by a relay network of Australian and International florists. You can browse and purchase items online, phone us on (03) 9739 8232 or drop in for a visit to see our full selection in-store.
We realise the importance of customer service; especially in today’s economic world where big business has lost touch with the ordinary person. Hence we strive towards achieving a rewarding shopping experience for all our customers by offering friendly service; valuable advice on your flower, plant and gift needs, and also by helping you make the best selection possible for each individual shopping occasion. Our qualified staff will happily answer any questions you may have about your purchase, and can give you a guiding hand in ensuring that your purchase properly suits your needs.
We aim to please both the sender and recipient, and so will design arrangements to your specifications. If you have any particular floral requirements then please advise us when you order, or phone us to discuss these queries. Freshness and quality is an important aspect of our business and so we guarantee our flowers and products. Notification of any problems must be made immediately to enable us to promptly address any issues you may have. For full details on privacy, delivery, order cancellation, return of goods etc then please see our pages on the above or our Terms and Conditions page. We value your comments, whatever they may be, as feedback helps us to continue to maintain high standards and to keep in touch with our customers’ needs. Contact us by phone or e-mail with your suggestions.
We endeavour to support local industry and source most of our flowers and products from businesses in the local area or greater Melbourne. We also support local organisations by helping them with their fundraising (fetes/trivia nights) and other needs. Some of the schools and organisations we have sponsored so far include:
Haering Road Pre-School (Boronia) St Joseph’s Primary School (Boronia) St John The Baptist School (Ferntree Gully) Boronia Pre-School (Boronia) St Bernadette’s Primary School (The Basin) Yawarra Primary School (Boronia) Mountain Gate Primary School (Ferntree Gully) Boronia & Boronia Hts Primary School (Boronia) - Child Safety Awareness Program Christian Life Church (Ferntree Gully) - African Aid visit Knox City Council - Eisteddfod Competitions and Concert Safety House Association of Victoria
Whatever your needs, we have something for each occasion. We accept payments of Visa, MasterCard or Amex; and business cheques from corporate organisations. Please do not hesitate to contact us to discuss your floral and gift needs for Boronia.
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